“I would say Riskified changed our lives.”
Eileen Shulock, VP eCommerce at Kirna Zabête
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All posts with the tag Magento Fraud Protection

2016 was a huge year for eCommerce merchants, and forecasts indicate that 2017 won’t be slowing down. With global retail online sales set to reach a whopping $2.3 trillion, the eCommerce community – from online sellers, through to shopping platforms, payment processors, and fraud prevention solution providers – will need to collaborate more than ever to be on top of their game.

Industry events provide an opportunity to connect with peers, learn about changing trends, and stay informed of the latest best practice, and cutting edge technologies. We’ve put together a list of the best eCommerce & fraud conferences for industry and professionals to attend this year.

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Balancing the needs to provide a great experience for shoppers, prevent fraud, and maximize sales revenue is one of the biggest challenges online merchants face when managing card-not-present (CNP) fraud. In this post, we explain how Riskified’s Magento fraud protection extension allows merchants to meet all of these needs – accurately detecting and preventing fraud while maintaining a streamlined shopping experience, and ensuring legitimate customers aren’t wrongly turned away due to suspected fraud.

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For our 2017 recommended eCommerce conferences – click here!

It’s been a banner year for eCommerce revenues around the globe, and yet 2016 promises to bring even more explosive growth. A rising tide lifts all boats, and the trend towards deepening collaboration between everyone in the ecosystem – merchants, platforms, fraud prevention solution providers, and payment processors alike – will only become more prominent as eCommerce expands and matures.

Riskified makes sure to keep a finger on the pulse of the industry by participating in eCommerce conferences and events throughout the year. Attending these events allows us to gain insight into the issues facing merchants, to grow our connections and partnerships, and to stay up-to-date with the latest in eCommerce challenges, trends, and best practices.

We’re looking forward to attending some great events in 2016 and have compiled a list of recommended conferences for eCommerce executives this year. We will be updating this list continuously throughout the year.

If you know of recommended industry events that aren’t on this list, please let us know in the comments section. If you’d like to meet up with Riskified at industry events this year, send us an email.

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Kirna Zabête is a luxury fashion boutique located in New York City’s SoHo neighborhood. Sarah Easley (nicknamed Kirna) and Beth Buccini (aka Zabête), cofounded the store 15 years ago and still select every item sold today. Their goal continues to be providing their customers with carefully curated collections of the best edit of established and emerging designers in the world.

We sat down with Eileen Shulock, VP of eCommerce at Kirna Zabête, to talk about how luxury brands can mimic the in-store customer experience online, the difficulties faced by in-house fraud management teams, and why Kirna Zabête ultimately decided to outsource its fraud operations.

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In the days when there was no Internet, nearly every business was local. There was no way small retailers could reach customers outside their geographical territory. But things changed dramatically with the emergence of the Internet and the advent of eCommerce. Nowadays when you decide to sell something online, you can have customers from any corner of the planet. Many retailers have an overwhelming urge to become global eCommerce brands; and why not? Every business needs more and more customers to grow, right?

But selling in the international market can be altogether different to what you may expect if you don’t have experience in cross-border eCommerce. You can not just make an international website for your US or UK business and expect to sell the same way in every country across the world. Having a multi-currency drop down menu on the website and accepting payments via credit card doesn’t make you a global seller. A lot more planning and execution work is required to develop an international market for your brand and it can be a long but rewarding journey for your eCommerce business. In this article, we want to provide advice about some critical steps involved in building a successful, global eCommerce brand.

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One of the biggest challenges of managing an operational team is staying one step ahead – spikes in inbound order volume happen throughout the year, and whether the result of the holiday season, promotional sale, or a successful marketing campaign, being proactive is paramount to ensure customer satisfaction and maximize sales conversion.

During these waves, many operational services provide flexible, on-demand solutions that can be activated for a specific period of time, without any disruption to the regular order flow. For example, UPS can provide scaled shipping solutions, and inventory operations, like manufacturing and storage, can adjust their volume and capacity as needed. If you host your shop on an ecommerce platform like Shopify or Magento, for instance, the platforms will automatically launch servers if the site is overloaded with traffic.

An often-overlooked part of an online business that can also benefit from a scalable on-demand solution is risk management and order review. When you suddenly receive an influx of orders, it can be beneficial to have a trustworthy service you can rely on to support the additional load. Once you integrate with such a service, you can begin automatically submitting orders for review, relieving pressure, and giving you peace of mind during high-volume periods.

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