May 11, 1997, was a watershed moment. Gary Kasparov, then the no. 1 ranked chess player in the world, lost a match in under 20 moves to IBM’s supercomputer Deep Blue. Despite a temporary rally, the match ended with a 3.5-2.5 win to the machine, reversing Kasparov’s triumph just 15 months earlier. The famous match … Continued
Fulfillment has become a top priority for customers. According to Shopify, 67% of U.S. consumers expect either same-, next-, or two-day delivery. Around the world, businesses are prioritizing fulfillment to meet this demand – evident in the arms race in delivery speed between Amazon and other big retailers. Last year, Walmart launched Express, offering two-hour … Continued
Introducing Riskified's new podcast: The Full Cart. Listen to EP02 as we discuss the vulnerability of marginalized communities, the role customer service can play in making shopping safer, and why human insights are crucial to creating better machine learning models.
We’re living in the future – well at least the future we imagined not very long ago. Cars are beginning to drive themselves, voice assistants are able to complete tasks for us, and we can unlock our phones using our face. All of these improvements are advancements in technology powered by machine learning. This is … Continued
Consumer demand is driving merchants to expand globally and offer new and innovative omni-channel flows. And as business is changing, fraud is getting more and more complex. But even in this ever-changing landscape, many merchants are still using outdated rule-based systems that are struggling to keep up. And even worse – they’re forcing merchants to … Continued
Most of you have heard of Tinder: the highly addictive (or so I’ve been told) dating application. Since launching in 2012, the original swiping app has generated over 20 billion matches which, yes, is far more than the number of humans on the planet. A lot of Tinder’s success can be attributed to very advanced algorithms … Continued
No merchant is immune to the risk of attack from sophisticated fraud rings. And even if you think your eCommerce store is handling that risk well, complacency is a dangerous choice. Threats from fraud rings often arise unexpectedly and the strategies and schemes they use are continuously evolving. On average, fraud costs merchants 8% … Continued
Everyone has heard about it by now. Equifax, a provider of credit scores, was hacked between May and July of this year. PII (Personally Identifying Information) for about 140 million Americans was potentially compromised, as well as the details of over two-hundred thousand credit cards. We’ve been hearing a lot of concerns from merchants that … Continued
It’s hard to imagine what the internet would look like without Google Analytics. It’s a powerful tool for eCommerce retailers to understand the efficacy of their online marketing campaigns, learn about their online customer base and optimize their various shopping pages. The technology that makes this customer tracking possible is both simple and ingenious. When … Continued