With consumer spending remaining solid, the overall forecast for 2022 holiday season shopping will be better than expected. Still, fears of recession and rising inflation amidst supply chain woes weigh heavy on shoppers’ minds. This year, 60% of consumers will rely on gift cards to fill gaps in product availability and combat high prices. But to grow the bottom … Continued
Riskified has been awarded the TrustRadius 2022 Summer Best of Awards for Best Relationship and Best Feature Set in the Fraud Detection software category.
What’s old always seems to become new again, even within the payment landscape. ACH, or automated clearing house, an old-school payment method you probably associate with your monthly paychecks, is having a moment in eCommerce. The National Automated Clearing House Association (NACHA) created this network in the 1970s to connect all US banks and enable … Continued
The new European payment regulation is now fully enforced following the United Kingdom’s March 14 deadline. We talked with Alessandro Bocca, CEO of Axerve, about the long and often arduous PSD2 journey.
Friendly fraud, policy fraud, and account takeover attacks are becoming more and more prevalent in recent years, and merchants are rightly worried. But the increase in “alternative” fraud methods shouldn’t distract merchants from what is likely to remain eCommerce’s main threat for many years to come: credit card breaches and its consequences, card-not-present (CNP) fraud. … Continued
First-time customers are a growth engine and factor into calculating growth and revenue forecasts. But what happens when these customers are not actually new?
In retail, a relatively quiet Q1 is a good time for merchants to reflect on and assess their holiday results, and also plan for the next holiday season. Before you get started, a word of caution: while promotions, attractive offerings, and strong brand reputation attract new and loyal customers in November and December, they also … Continued
Now that we’ve reached the sobering post-holiday time of year, it’s clear that while the season is great to spend time with, and spend money on, your loved ones – it is also a great time for fraudsters to commit their most deviant scams. Starting in October, Riskified observed a huge volume increase in account takeover … Continued
If you had a successful ride on the roller coaster that is the holiday shopping season, your refund policy could soon be coming back to haunt you in the form of empty box scams. Across the board, policy abuse including promo abuse and item-not-received (INR) is on the rise, and merchants have come to expect more … Continued