A Crisis of Confidence

Ecommerce fraud is a global problem. On that, everyone agrees. But new research from Riskified shows that merchants and consumers don’t see eye-to-eye on a key issue in fraud prevention. Consumers are not particularly confident in merchants’ ability to combat fraud. To measure the gap between how merchants and consumers view fraud prevention, Riskified conducted … Continued

The Full Cart: What to Seek in a New Fraud Prevention Solution

  When merchants are shopping for a new fraud prevention solution, the questions that come up most revolve around costs and bottom-lines: can this service reduce my chargeback problem? Can it help increase my transaction approval rate? And, of course, how much will it cost? While these are all fundamental questions, according to Raz Vicerabin, … Continued

2020 eCommerce Fraud Trends: The Arms Race Continues

Fraudsters and fraud systems are in a constant arms race. While fraud management solution providers constantly develop new tools, fraudsters perfect their craft by studying new ways to circumvent any walls put up to keep them out. For instance mule scams used to be fairly simple, with fraudsters using basic package rerouting efforts to receive … Continued

Ecommerce Fraud Prevention Best Practices For Blacklisting

Managing eCommerce fraud operations is no easy task; whether hiring, training, and managing a manual review team, monitoring approval rates, and optimizing internal rules, a fraud manager’s attention is often drawn to many places at once. With so much on their plate at any given time, it’s easy to understand why merchants are drawn to … Continued