Earlier this week, the National Retail Federation (NRF) brought the merchant community together for Retail’s Big Show. With over 175 sessions, this year’s event was a proving ground for game-changing innovations, emerging trends, and breakthrough technologies that set the industry’s priorities for the upcoming year. Our NRF 2023 recap zeroes in on the key highlights … Continued
The world is at a turning point as it exits an era of digital transformation. Ecommerce is still on a growth trajectory and is estimated to reach $8.14 trillion in global revenue by 2026 despite the hits it took in 2022. However, faced with rising energy and goods prices due to rising geopolitical tensions, global … Continued
As the evolution of payment digitization and tokenization speeds up, an even greater shift is prompting a big change within the global payments industry. More card users than ever, and more issuers entering the space, have led to a shortage of bank identification numbers (BIN), which help identify the geographical location, type, and brand of … Continued
The holiday season is finally here, and eCommerce is positioned for double-digit growth YoY yet again. But along with an influx of shoppers, merchants are getting ready to take on never-before-seen challenges, from navigating the global supply chain crisis to striking a delicate balance between in-store and online channels. In the latest episode of … Continued
The holiday season is sometimes referred to as the most hectic time of the year — and that’s not taking pandemic repercussions into account. This year, retailers must think about rebalancing in-store and online channels, planning around supply chain disruptions, and offering the variety of shopping, payment, and fulfillment options that digital customers desire. Riskified’s … Continued
Ecommerce fraud is a global problem. On that, everyone agrees. But new research from Riskified shows that merchants and consumers don’t see eye-to-eye on a key issue in fraud prevention. Consumers are not particularly confident in merchants’ ability to combat fraud. To measure the gap between how merchants and consumers view fraud prevention, Riskified conducted … Continued
People are turning to their smartphones more than ever, and retailers worldwide have had to launch or expand their online presence to protect their revenue and continue serving customers through lockdowns and social distancing. The outcome is not only greater mobile shopping activity but also fiercer competition as the online shopping field gets crowded with … Continued
Buy Now, Pay Later (BNPL) has quickly become a popular online payment option. According to a PYMNTS report, Millennials and Gen-Z will spend 44% and 72% more on orders if BNPL is available as an option. To capitalize on this growth, one in three eCommerce retailers are expected to offer some type of BNPL payment … Continued
As more and more data is made available on the impact of COVID-19 on eCommerce, it’s becoming clearer how the different industries are faring. The staples, like groceries, alongside food deliveries, are drawing in existing and new shoppers every day. On the other end, travel and event tickets have taken a hard hit. Business in … Continued