Fraud Is Unpredictable, Profitability Shouldn’t Be: Why the C-Suite Needs an Accountable Fraud Management Partner

Accountability is the glue that holds our operations together. It’s about taking responsibility for maintaining the integrity of our business environment. Just as we’re responsible for the well-being of our families and communities, as executive leaders, we’re accountable for our teams’ success and the outcomes they achieve. However, confusion often arises between accountability and consequences. … Continued

Riskified Joins Shopify Plus Certified App Program

Riskified, the leading fraud prevention solutions provider today announced joining the Shopify Plus Certified App Program to bring the Chargeback Guarantee to Shopify Plus enterprise merchants. The announcement is the next step in the relationship between Riskified and Shopify, having originally partnered in 2012 to help merchants of all sizes increase revenue, reduce costs and … Continued

Chargebacks: Managing Transaction Disputes

Global online retail sales are projected to exceed $2 trillion in 2017, and double to $4 trillion by 2020. Despite this rapid growth, selling online is not without its challenges, and eCommerce merchants are increasingly seeing their hard-earned revenue fall victim to CNP fraud and the associated chargebacks. A 2016 study confirmed this, with online … Continued

What Is Chargeback Guarantee?

As the global eCommerce market continues to grow, eCommerce fraud will follow the same trend. Unfortunately, almost all eCommerce merchants have experienced the pain of fraudulent chargebacks. While it is possible to minimize chargebacks by rejecting all “risky” transactions, such a strategy is bad for business, as many good customers will be turned away along … Continued

Misaligned Incentives

Customers usually ask how our solution is different from the competitors’. When I talk about TCP/IP stack, SOCKS(4/5) proxy detection, and verification principles it’s hard to make the sale. Apparently, everyone has the best technology, and hearing me talk about the internet protocol suite is as much fun as a root canal. This forced me … Continued