We’re excited to introduce our Chargeback Uploader tool that simplifies the process of getting reimbursed for chargebacks.

Chargeback Uploader Tool

With the Chargeback Uploader tool, you can receive reimbursement for fraud-related chargebacks by following three simple steps:

  1.  Click “submit a chargeback” within the fraudulent order, under the Approved Orders tab.
  2. Upload the relevant chargeback notice and proof-of-shipment
  3. Select the preferred reimbursement methodtumblr_inline_nbmwx0qGim1rivvsr

Riskified will review the chargeback information within 48 hours and reimburse you.

We hope you enjoy the new chargeback reimbursement process and we are always interested to get your feedback.